Coronavirus FAQ

Updated March 16, 2020

The University is monitoring and responding to the rapidly evolving coronavirus (COVID-19) situation, following the guidance of the Centers for Disease Control and Prevention () and other agencies. While as of today the University of Redlands has no confirmed cases at any of its campuses, we would like to keep you up-to-date on our latest policies and prevention measures with this FAQ. 


What is the University doing to take general precautions?

The University continues to follow the latest guidelines offered by the (CDC), the  and  regarding the novel coronavirus, or COVID-19:

  • The University has created a Coronavirus Response Team:
        o Donna Eddleman, University Dean of Student Affairs (chair)
        o Krystle Armbruster, Director of Health Services
        o Cory Nomura, Senior Vice President (liaison to Marin campus)
        o Ken Grcich, Senior Associate Dean of Student Affairs
        o Jeremy Hammond, Director of Human Resources
        o Stephanie Johnson, Director of Media Relations
        o Andrea Muilenburg, Study Away Office Director
        o Mika Ono, Interim Chief Communications Officer
        o Michelle Rogers, Chief of Staff and General Secretary
        o Jeff Talbott, Chief of Public Safety
        o Teresa Webster, Environmental Health and Safety Manager
        o Steve Wuhs, Assistant Provost for Internationalization
  • The University and its Coronavirus Response Team is working with specific liaisons at the County level, as well as following CDC guidance to provide up-to-date information and recommendations as they are released.
  • The University has increased efforts to disinfect surfaces, such as tables, computers, door handles, and restrooms, and provided cleaning guidelines to Custodial Services staff. The distribution and placement of hand sanitizers have been expanded and proper hand washing signs have been posted in all restrooms.
  • All nonessential events larger than 50 people have been canceled. Off-campus events that might include high-risk participants are also strongly discouraged.
  • Harvest Table, the Redlands campus food service provider, has limited self-serve options, increased the frequency it disinfects dining locations, centralized condiments so packing can be easily and frequently sanitized, and increased the number of prepackaged options. Users are also being discouraged from filling personal beverage containers.

What can I do to prevent getting the virus?

As outlined by the CDC, many of the same standard health practices that protect against the seasonal flu can also be used to prevent coronavirus, including:

  • Cover your mouth and nose with a disposable tissue or your sleeve (not your hands) when coughing or sneezing
  • Be meticulous about practicing good hand hygiene, especially after sneezing or coughing and before and after touching your face, being around a sick person, and eating; wash your hands with soap and water or use an alcohol-based hand sanitizer if soap and water are not available
  • Avoid touching your eyes, nose, and mouth
  • Avoid contact with others who are sick
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
  • Stay home when you are sick

While a flu shot will not prevent coronavirus, it will offer protection from the flu and help lessen the public health burden of infectious disease.

What should I do if I believe I am exhibiting symptoms of COVID-19?

It is important you reach out to a health care provider, the Student Health Center, your family physician, or a local urgent care, and advise them of your concern before seeking treatment色三级床上片电影完整版. Notice to the provider allows them to be prepared for your arrival, thus minimizing exposure of others, should your symptoms warrant such preventative planning.  Simply showing up at a care facility seeking medical help for COVID-19 symptoms is strongly discouraged.

Where can I find out more information about this virus?

色三级床上片电影完整版For more information on COVID-19, see the  from the CDC.


How are classes being adapted?

色三级床上片电影完整版Most of our courses are transitioning to “online” to minimize in-person meetings.

Conventionally, we call this "going online," but it would more accurately be described as “technology-enhanced hybrid virtual instruction.” In most cases, this will likely mean faculty will make more extensive use of Moodle to deliver classes from a distance rather than offering an entirely "online program." Some exceptions are expected that may need to continue in a face-to-face modality—possibly including graduate work, classes at regional campuses, science labs, fieldwork, art studios, and music coursework.

What should faculty members keep in mind about the transition?

  • Courses in the larger range of enrollment, with 15 to 60 students, are a priority for modality changes.
  • Final exams should be converted to these distanced formats, whenever possible.
  • Some faculty members may choose to adapt assignments without technologically enhanced formatting through individualized study or other pedagogical methods.  Our goal is to enable students to complete their classes while practicing social distancing if possible and to support students who request to complete their courses and degrees in this format. Some immunosuppressed students already need this accommodation.
  • Faculty should consult with their respective deans, department chairs, and program directors to make these determinations. We expect exceptions based on cohort schedules, regional campus situations, and through dean-level discretion.

How can faculty receive support for virtual instruction?

色三级床上片电影完整版The U of R Information Technology Services (ITS) instructional technology team is making additional time available to help faculty members to meet the needs of the current situation. In particular, the team can help:  

  • Set up and add course content to Moodle, based on learning objectives.
  • Facilitate student interaction through discussion forums and related online tools.
  • Hold live class sessions or office hours using Webex or Teams.
  • Create online assignments and assessments. 

色三级床上片电影完整版The team is available in person from 8 a.m. to 5 p.m., Monday through Friday, at the Jones Computer Center, to consult with faculty members in enhancing their courses using technology tools. Virtual consultation and phone support is also available to faculty during regular business hours, evenings, and weekends. Faculty can:

Is the Armacost Library open?

色三级床上片电影完整版The Armacost Library will remain open as long as campus is open. We encourage social distancing within the library and have increased efforts to disinfect surfaces, such as tables, computers, door handles, and restrooms.

  • Faculty and students are encouraged to use the library’s remote services to get .
  • are available to help faculty identify resources and readings to support their technology-enhanced classes and can offer instruction sessions via WebEx.
  • Interlibrary Loan and Course Reserves will continue without interruption. If faculty members have print reserves to move online or would like to add new content to reserves, please contact Matthew Diep, matthew_diep@surinambirds.com.

What if I’m waiting to receive books from the Armacost Library or have a due date that is quickly approaching and I'm leaving campus?

If you have requested books from the library and have not received them, library personnel can ship them to you. The library already offers a remote service for students at regional campuses and is extending this service to students who are returning home. The library has extended due dates until the start of the fall semester and is suspending fines for the remainder of the academic year. Librarians will continue to offer library and research help through . They are committed to minimizing student stress and will be available without interruption to help students and parents.  for any additional updates.

Are the Graduate Theological Union libraries open?

No. In light of the latest guidance by Marin County health officials, the Graduate Theological Union is closing both its main and Marin campus libraries, as of March 16.


I read the announcement that classes in the College of Arts and Sciences are moving online. Why can't we immediately move to online classes instead of waiting until the week of March 23?

Many faculty members will be able to adapt their classes to an online format prior to Monday, March 23 and are working on doing so immediately. However, with more than 700 sections in the College of Arts and Sciences alone, as well as seven regional campuses, a diversity of graduate program needs, and many different teaching modalities, we cannot assure academic continuity without some flexibility for planning over the next week.  We can't simply flip an electronic switch and convert a class.  Information Technology Services (ITS) has extended its hours and availability to assist faculty throughout the rest of this week and over the weekend.

The March 23 deadline for the shift in course delivery does not preclude students from returning home to finish the semester immediately, and residential students are encouraged to leave before the departure deadline of Friday, March 20. Students (either residential or commuter) who begin their learning online prior to March 23 will not be penalized for missing classes that are held in person during the period of transition.

Students should refer to the Residence Life and Housing FAQ for information about the check-out process.

When I return home from the main campus, what can I do if I do not have electronic devices and Wi-Fi that enable me to participate in online and distance instruction?

If students have a particular need to use an electronic device from home, we encourage them to speak with the Instructional Technology Services team in the Jones Computer Center to review options, including accessibility of local public libraries and other facilities with connectivity.

What is the status of the College's study abroad programs and May Term travel courses?

As of March 13, all students in U of R study abroad programs have been recalled. Students are returning to their hometowns rather than the University. 

All May Term travel classes, both international and domestic, are cancelled. Consequently, students who may need credits that were associated with the cancelled travel courses will have an opportunity to register for either current May Term courses OR additional courses offered by faculty who will not teach their travel course this year. All May Term classes will be presented via technology-enabled learning.

How is the music program adapting?

In response to the coronavirus situation, the School of Music has chosen to modify its event schedule. While some student recitals will proceed as planned for graduation purposes, all chamber and large ensemble concerts have been canceled for the remainder of the semester. In an effort to minimize risk to both audience and performers, any recitals that do proceed will not be open to the public. Until further notice, all recitals will be performed in an empty recital hall and streamed online at the link provided for those who wish to attend.

Will May Term classes be taught online?

色三级床上片电影完整版Yes, May Term Courses will be held through technology-enabled modalities. This means students will not return to campus for in-classroom instruction or housing for the May Term.


What is the School of Business doing to respond?

On March 16, the School of Business decided that any and all classes at the main Redlands campus and all regional campuses must be technology-enhanced (with no on-campus meetings) effective Friday, March 20. In the case of the Riverside, Temecula, and Burbank campuses, including the Cal Tech site, this is effective immediately due to March 13 County mandates. School of Business administrators will be following up with campus directors, faculty members, and staff to ensure these changes are executed by the deadline.

Students scheduled to attend class this week on-site at a campus other than Riverside, Temecula, Burbank, or Cal Tech, have the option of not attending in person. These students will not be penalized for this choice.

How has the Graduate School of Theology responded?

The Marin campus’s San Francisco Theological Seminary of the Graduate School of Theology moved to online instruction on March 10 in order to maintain curricular integration with the Graduate Theological Union (GTU) and the University of California, Berkeley. This practice will extend until Monday, March 30, at which time it will be reassessed.

What is the School of Education doing to support the transition to technologically enhanced learning?

All of U of R’s Southern California regional campuses are closed or will be closed after Friday, March 20, and instruction will continue via technology-enabled learning. 

To support this transition to online or technologically enhanced modules for the remainder of the spring semester, the School of Education has:

  • Formed a support team of faculty members who have online design experience to help support their colleagues move their remaining classes to a new format.
  • Sent a message to all faculty about the change, with resources embedded in the message.
  • Sent a note to all current students about the changes.
  • Sent a dedicated note to fieldwork students specific to their situation.

Is the School of Continuing Studies also changing course modalities?

The School of Continuing Studies (SCS) will move all traditional classroom teaching into online and technologically enhanced modules through June 1, 2020. Faculty should individually update students about each class. Students can also reach out to the SCS staff members with questions.


I am a residential student on the Redlands campus. Is it true I have to return home?

Yes. On March 16, the University made the decision to close all Redlands campus residential communities including residence halls, the Brockton and Grove Apartments, and all organizational houses. Students are asked to leave campus as soon as possible, at the latest by this Friday March 20 at 5 p.m.

For students with special circumstances, an application to request an extension can be found on the MyRedlands housing portal.

The Residence Life and Housing FAQ page provides more information about the move-out process and answers a variety of questions.

Most students will receive a partial, prorated room-and-board credit applicable to expenses during the 2020-21 academic year; a fewer number of students (e.g., those graduating this year) will receive a partial, prorated room-and-board refund. Additional details will be forthcoming.

Where can I find more information about the housing situation on the Redlands campus?

A separate FAQ about housing on the Redlands campus is available through Residence Life and Housing.


Will campus events and/or activities be canceled or postponed?

色三级床上片电影完整版Following guidance from the CDC, all non-essential events with an expected attendance of more than 50 people are canceled through Sun., May 10. And, in an abundance of caution, we are re-evaluating all visitors, speakers, and guests scheduled to come to campus. We ask that non-essential visits by people outside the University community be postponed.

Will Commencement be canceled?

The traditional commencement ceremonies that had been scheduled on the Redlands campus from April 16-18 are no longer feasible. We are in the process of exploring creative alternatives or postponements and will provide more information on our plans in the coming days.

When available, additional information will be posted to the Commencement website.


What is the status of SCIAC competitions and other athletics programs?

The Southern California Intercollegiate Athletic Conference (SCIAC) has announced the indefinite suspension, effective March 16, of all spring regular season conference competition and conference championships. In addition, Bulldog Athletics made the difficult decision March 12 to end all spring-sport seasons.


What changes have been made to Office of Career and Professional Development (OCPD) activities?

  • Career Studio: The career studio will run with the same support, during the same hours, but virtually. The hours are: Monday, 12–4 p.m.; Tuesday, 12–6 p.m; Wednesday, 12–6 p.m.; Thursday, 12–5pm; and Friday, 8 a.m.-12 p.m.  To sign up for a slot, students should go to .
  • Employer Information Sessions and Career Studio Topic-Based Sessions: These sessions will continue but will run virtually. Check Handshake for links to join.
  • Education Expo: The March 17 event has been postponed and will be rescheduled (to take place virtually or in person).
  • Resources:  University of Redlands and are still available and robust resources for those seeking job and internship opportunities. StandOut is available for practicing for virtual mock interviews. If students would like to utilize the mock interview feature, they should email ocpd@surinambirds.com and a practice mock interview link will be emailed to them. Check the Handshake Resource Library for additional materials available online to assist with resume and cover letter preparation, networking strategies, salary negotiation tips, job and internship strategies, and more.

How is student work-study affected?

Students with work-study positions will be paid their average weekly earnings through the remainder of the spring semester work-study period.  The possibility of remote work will be evaluated on a case-by-case basis by students’ supervisors.

Students leaving campus who do not have direct deposit, should leave self-addressed stamped envelopes with the student mail center to have any remaining checks forwarded.

What Redlands campus facilities will be open, and what will be closed?

On the main Redlands campus, the gym, fitness center, dance studio, and pool are closing immediately. The week of March 23, the University bookstore will adjust its operating hours to be open from 10 a.m. to 2 p.m. The Armacost Library, with somewhat reduced staff and altered hours, will remain open to those with University of Redlands IDs.

Are the Southern Campus regional campuses open?

All U of R Southern California regional campuses and sites are closed or will be closed after Friday, March 20; instruction will continue via technology-enabled learning.

What is open on the Marin campus as the Graduate School of Theology has moved to technology-supported learning?

On the Marin campus, residential Graduate School of Theology students are able to stay in their apartments, as Marin County health officials have advised residents to shelter in place; in Marin, only essential services (institutions of higher education are listed among these) may remain open.  The Graduate Theological Union library is closed, with distance support provided to students and faculty.


Will University employees be asked to work at home?

For the two weeks between Monday, March 23 and Friday, April 3, we are asking all employees on Southern California campuses, except those deemed to have essential duties on the Redlands campus, to work from home.  Given the shelter-in-place order in Marin County, we ask non-essential Marin campus employees to work from home beginning tomorrow through Friday, April 3.  Every employee contributes important work.  However, the determination of whose work is “essential” for providing necessary service to our constituents on-site during this unique time will be made by supervisors.

All University of Redlands employees will be paid as normal during the specified timeframe above. 

For critically essential personnel still reporting to work in person, we encourage the reevaluation of all scheduled meetings to enact social distancing when possible; this may include video conferencing or using larger meeting spaces to increase the space between individuals.  Supervisors are encouraged to take a flexible, creative approach to staffing that may include rotating days and flexible hours.  Departments can request assistance with technology, including installation of software and other resources to facilitate remote work, by reaching out to tech_support@surinambirds.com

色三级床上片电影完整版More detailed policy guidelines will be released by the Human Resources Department over the coming days.  The work-from-home policy will be reassessed by Friday, April 3. 

What are the University’s guidelines regarding University-related faculty and staff travel?

色三级床上片电影完整版University-sponsored travel is prohibited to any country designated by the  as a level three (“Reconsider Travel") or four (“Do Not Travel”). Domestic travel is currently at the discretion of each individual in the community, however we encourage the reconsideration of planned trips involving large gatherings, air travel, or visits to areas with recorded outbreaks. Given the global nature of the epidemic, the University is currently discouraging all international travel.

Note that any country’s public health status can change quickly, and anyone choosing to travel abroad may be subject to quarantine upon reentry. We continue to monitor daily recommendations from the U.S. Department of State.


Still have questions?

If your questions about the U of R response to the COVID-19 situation are not answered above, please email student_affairs@surinambirds.com. For more information on the virus itself, see the  from the CDC.


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